Windows 10 Recovery Image Download Service
(The target models are Windows 10 Pro [Preinstalled Model])

Updated: Jul 02, 2024

This page shows Panasonic support information for installing Windows 10 on TOUGHBOOK and TOUGHPAD series
("Windows 10 Pro" preinstalled model).
Windows 10 OS Version change announcement

The (Windows 10) OS version of the recovery media created with the download service changed from "October 2020 Update" to "November 2021 Update" from Early June, 2022.(Excluding some models)

As for detailed, we will update the Support Web page sequentially.
Please note that contents are subject to change without notice.

Introduction

This page shows Panasonic support information for installing Windows 10 on TOUGHBOOK and TOUGHPAD series ("Windows 10 Pro" preinstalled model).

For the target models that can install Windows 10, please confirm with the following.
Model selection

About the OS for which installing Windows 10 is possible:
  • Windows 10 Pro (Preinstalled model)

The downloading procedure may take time depending on the network environment.
So we strongly recommend that you use a flat-rate broadband-line and you perform when you have enough time.

[Please read before installing Windows 10]
Please prepare backup media and recovery media for installing of Windows 10.
The information on the media this service supports, refer to the following.
Notes

Steps for Install Windows 10

Workflow
The following table shows the workflow of this service. Here "Tool" means "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" which is a support tool that is used for download and install when installing Windows 10.
This tool needs ".Net Framework 4.5 (or later)".
Check cautions described in each section before operation.

  Step Contents
Create media for installation Windows 10 Step 1

Preparations for installation

  • Prepare unused media
  • Check free space
Step 2 Download the "Tool"
Step 3 Download the recovery data (for installation Windows 10) using the "Tool"
Step 4 Create the recovery media (for installation Windows 10) using the "Tool"
Install Windows 10 Step 5 Backup data
Step 6 Install Windows 10 using the recovery media

Notes

Panasonic does not compensate for any damage to operating environments or loss of data of a customer's PC.
Please be sure to back up any important data beforehand.

Create Windows 10 Installation Media
Prepare Unused Media
  • This tool supports DVD-R DL (dual layer).
  • DVD-R (single layer) / +R (single layer) / +R DL (dual layer) / Blu-ray aren't supported.
  • This tool also supports USB memory.
<Restriction of the tool>
  If the size of the recovery data is more than 26 GB, this tool doesn't support USB memory.
  In that case, you can use only DVD for creating the recovery media.
  • Estimated number or capacity of the media is as follows.
Media type Localized model     MUI model    
DVD-R (single layer)
DVD+R (single layer)		 DVD-R (single layer), DVD+R (single layer) aren't supported.
DVD-R DL (dual layer) Up to 2 discs Up to 2 discs
DVD+R DL (dual layer) DVD+R DL (dual layer) isn't supported.
USB Memory * 16GB or more
is recommended		 32GB or more
is recommended
Blu-ray Blu-ray isn't supported.

* Please make sure that all data will be erased.

Product List for Windows 10 Installing

The target models for Windows 10 Install are listed below.

Model selection

Series name Detailed model numbers OS Version/Note
CF-20[E/F/G/H] (mk2) CF-20[E/F/G/H]****[T/V]* November 2021 Update
CF-33[A/B/C/L/M/N/V/W] (mk1) CF-33[A/B/C/L/M/N/V/W]****[T/V]*
CF-33[G/J/K/R/S/X/1/2/3] (mk2) CF-33[G/J/K/R/S/X/1/2/3]****[T/V]*
CF-LV8[R/S] (mk1) CF-LV8[R/S]***T*
CF-SV1R (mk2 Asia model) CF-SV1RD**[T/V]*
FZ-55[A/B/C] (mk1) FZ-55[A/B/C]****[T/V]*
FZ-55[D/E/F] (mk2) FZ-55[D/E/F]****[T/V]*
FZ-G1[U/V/W/X] (mk5) FZ-G1[U/V/W/X]****[T/V]*
FZ-G2[A/B/C/D] (mk1) FZ-G2[A/B/C/D]****[T/V]*
FZ-M1J, FZ-M1HCJ (mk3 Standard model) FZ-M1J****[T/V]*
FZ-M1HCJ**TR
CF-31[6/7/8/9] (mk6) CF-31[6/7/8/9]****V*
CF-ALEPEMA8		 October 2020 Update
(There is no plan to offer newer versions.)
CF-SV8R (mk2)
CF-SV8R (mk2 Asia model)		 CF-SV8R*[A/B/D/E/F]*T*
CF-SV8R***V*
CF-XZ6R (mk1) CF-XZ6R***[T/V]*
FZ-M1G (mk3 Value model) FZ-M1G****T*
(except for China Model)		 May 2020 Update
(There is no plan to offer newer versions.)
CF-20[A/B/C/D] (mk1) CF-20[A/B/C/D]****[T/V]* November 2019 Update
(There is no plan to offer newer versions.)
CF-33[D/E/P/Q] (mk1) CF-33[D/E/P/Q]****[T/V]*
CF-33DPHAEKH
FZ-G1[P/Q/R/S/T] (mk4) FZ-G1[P/Q/R/S/T]****[T/V/K/N]*
(except for China Model)
FZ-M1EAF, FZ-M1F
(mk2 Standard model)		 FZ-M1EAF**T*
FZ-M1F****[T/V]*
CF-31[6/7/8/9] (mk6) CF-31[6/7/8/9]****T* May 2019 Update
(There is no plan to offer newer versions.)
CF-54[D/E/F] (mk2) CF-54[D/E/F]****[T/V]*
CF-54[G/H/J] (mk3) CF-54[G/H/J]****[T/V]*
CF-LX6[T/Y] (mk3) CF-LX6[T/Y]***T*
CF-SZ6R (mk2 Asia model) CF-SZ6R***T*
FZ-G1R (mk4) FZ-G1R****TR
FZ-M1D, FZ-M1ECD (mk2 Value model) FZ-M1D****[T/V]*
FZ-M1ECD**TR
FZ-M1ECF (mk2 Standard model) FZ-M1ECF**T[R/Z]
CF-31[1/2/3/4] (mk5) CF-31[1/2/3/4]****[T/V]*
CF-3111-01CM
CF-3118-00CM
CF-3118-02CM
CF-3120-01CM
CF-3118150CM
CF-3110916CM
CF-ALEPEMA5
CF-ALEPEMA6
CF-ALEPEMA7 		October 2018 Update
(There is no plan to offer newer versions.)
CF-54[A/B/C] (mk1) CF-54[A/B/C]****[T/9]*
CF-D1[N/Q] (mk3) CF-D1[N/Q]****T*
FZ-M1G (mk3 Value model) FZ-M1G****V*

Support Evaluation Information (Important Matters and Restrictions)

Important Matters and Restrictions on "Windows 10 November 2021 Update"

No. OS Version Support Information
1

Windows 10 November 2021 Update

Please check the following support information.

Support information about restrictions on "Windows 10 November 2021 Update" 

Important Matters and Restrictions on "Windows 10 October 2020 Update"

No. OS Version Support Information
1

Windows 10 October 2020 Update

Please check the following support information.

Support information about restrictions on "Windows 10 October 2020 Update" 

Important Matters and Restrictions on "Windows 10 May 2020 Update"

No. OS Version Support Information
1

Windows 10 May 2020 Update

Please check the following support information.

Support information about restrictions on "Windows 10 May 2020 Update" 

Important Matters and Restrictions on "Windows 10 November 2019 Update"

No. OS Version Support Information
1

Windows 10 November 2019 Update

Please check the following support information.

Support information about restrictions on "Windows 10 November 2019 Update" 

Important Matters and Restrictions on "Windows 10 May 2019 Update"

No. OS Version Support Information
1

Windows 10 May 2019 Update

Please check the following support information.

Support information about restrictions on "Windows 10 May 2019 Update" 

Important Matters and Restrictions on "Windows 10 October 2018 Update"

No. OS Version Support Information
1

Windows 10 October 2018 Update

Please check the following support information.

Support information about restrictions on "Windows 10 October 2018 Update" 

The "Recovery Disc Creation Utility (Recovery Image Downloading Edition)" Windows 10 Install Support Tool

What is the "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
It is a support tool that is used to download or install when installing Windows 10. This tool needs to be installed “.NET Framework 4.5 (or later) ”.

Downloading "Recovery Disc Creation Utility (Recovery Image Downloading Edition)"
This tool can be downloaded from the following page.

Recovery Disc Creation Utility
(Recovery Image Downloading Edition)
After July 8, 2024, executing the former version results error.
("Unable to retrieve the recovery data information." message will be displayed after entering Model number and Serial number)
Please download and use the latest version released at July 2, 2024 or later.