Running hardware diagnostics
A result icon is displayed on the left of the diagnosed device.
: Pass
: Fail
Diagnosing with the automatic test
1.
From the home screen, tap → [Hardware Diagnostic].
2.
Turn on the checkbox by tapping the device name ([1. Wi-Fi], [2. Bluetooth], [3. WWAN] (certain models only), [4. GPS], [5. External SD], [6. USB storage], [7. Ethernet]) that you want to diagnose.
•
To diagnose a microSD card or USB storage device, insert the microSD card or USB storage device into the unit. Back up any important data in the microSD card or USB storage device before diagnosis.
3.
Tap [RUN] to start diagnosis.
4.
When a message indicating that diagnosis is finished is displayed, tap [FINISH].
Diagnosing the touchscreen (multi-touch)
1.
From the home screen, tap → [Hardware Diagnostic] → [8. Touchscreen (Multi-touch:5points)].
2.
Touch the screen with five fingers.
3.
When you remove your fingers from the screen and a message indicating that diagnosis is finished is displayed, tap [PASS], [FAIL], or [RETRY].
Diagnosing the touchscreen (single-touch)
1.
From the home screen, tap → [Hardware Diagnostic] → [9. Touchscreen (Single-touch)].
2.
Touch with your finger and trace the screen in order to .
3.
When a message indicating that diagnosis is finished is displayed, tap [PASS], [FAIL], or [RETRY].
Diagnosing the LCD
1.
From the home screen, tap → [Hardware Diagnostic] → [10. LCD].
2.
Rotate the unit and check that the screen is displayed as follows.
<Vertical>
<Horizontal>
3.
Tap the screen, and then tap .
4.
When the confirmation items are displayed, tap the test result items to turn on the checkboxes, and then tap [OK].
Diagnosing the sound
1.
From the home screen, tap → [Hardware Diagnostic] → [11. Sound].
2.
Tap , speak into the unit's microphone, and then tap .
3.
Tap to check the recorded sound.
4.
Tap [Done] or [Discard].
5.
When the confirmation items are displayed, tap the test result items to turn on the checkboxes, and then tap [OK].