About hardware diagnostics
If you suspect that the unit's hardware is not operating correctly, you can use the [Hardware Diagnostic] app to check if there are problems with the hardware. If there is a hardware problem, contact your technical support representative. This app cannot check for software problems.
Diagnosable hardware
Automatic Test
Wi-Fi, Bluetooth, Wireless WAN (WWAN) (certain models only), GPS, microSD card (external SD), USB storage, Ethernet
Manual Test
Touchscreen (Multi-touch, Single-touch), LCD, Sound