1.
Service introduction
The system update service ("this service") is offered as a way to keep the product’s software up to date after purchase, for feature and performance enhancement.
Without visiting a customer service center, you can take advantage of convenient software updating to check for any required product updates and wirelessly download and replace outdated software with the latest version.
This service is managed by Panasonic Corporation and/or its affiliates, hereafter referred to collectively as "we" or "Panasonic".
Read the following terms of use carefully and make sure you understand them before use. By using in this service, you agree to accept all terms of use.
2.
Disclaimer
Panasonic is not liable for any loss or damage of data with user-installed software from use of this service. Nor are we liable for any malfunction or damage to the product due to user error. For details, see "Precautions" below. No guarantee is made that this service will be suitable for specific purposes, and we are not liable in any way for indirect, incidental, or consequential loss or lost profit to you or third parties arising from or related to use of this service.
Panasonic reserves the right to change or discontinue this service, terms of use, and other matters without prior notice. Check the latest terms of use before using this service. Similarly, we reserve the right to interrupt or discontinue this service without prior notice.
3.
Prohibited actions
The following actions are prohibited when using this service. If you violate the terms of use by taking the following actions, Panasonic may interrupt or discontinue this service or terminate the agreement without prior notice, and seek compensation.
–
Action that disadvantages Panasonic or third parties, or that causes or poses a risk of loss
–
Action that infringes on or may infringe on intellectual property rights (such as copyrights or trademark rights) of Panasonic or third parties
–
Action that undermines or may undermine the credibility or dignity of Panasonic, such as action offensive to public order and morals
–
Action that is illegal or linked to criminal acts, or which poses a risk of same
–
Action that violates or may violate laws, regulations, or ordinances
–
Other action that we have deemed inappropriate and have requested you to cease
4.
Privacy policy
As this service is used, information identifying the product (such as model or serial numbers) is sent to our software update servers. We use this information only to provide service or support, and not for any other purposes.
5.
Limitation on liability
Regarding liability borne by Panasonic in providing this service, and in the context of this license agreement, in the event of willful or gross negligence on our part in providing this service, regardless of the reason, users will be compensated only for an amount equivalent to the value of this service.
6.
Precautions
Although user data such as photos, email messages, and downloaded files remain on the product during software updates, in some cases it may not be possible to safeguard this data, depending on the condition of the product. We therefore recommend backing up important data. However, please understand that some data (e.g., downloaded files) cannot be backed up.
Never turn off the product, reset it, or perform similar operations while a download is in progress, or during updates.
If the product’s software is already up to date, no update is necessary. Note that updating the software may take some time, as data is being downloaded and uploaded.
Thank you for understanding that you cannot specify the timing of file distribution to the product or the period for which updates will be valid.
This service is not available under the following conditions.
–
When the product is not turned on, or when it is in sleep mode
–
When the product is not connected to a wireless network
–
When the product is in international roaming mode
–
When the product is in airplane mode
–
When tethering mode is enabled
–
When the correct date and time is not set
–
When the remaining battery level is less than 50 %
–
When the server polling interval of the update application is set to "00"
–
While the battery is being replaced ("hot swap")
7.
Intellectual property rights
Data provided to you for this service is licensed to you under the same conditions as in the license agreement of the software for which the data is used. Unless otherwise indicated, use of this service does not constitute licensing or transfer of any intellectual property rights from Panasonic to you.
8.
Governing law and court of jurisdiction
Japanese law forms the basis for use of this service and interpretation and application of this license agreement. In the case of any disputes over this service, the Tokyo District Court will serve as the competent court of first instance.
9.
Service inquiries
For any inquiries regarding this service, please contact the Panasonic customer service center.