Screen
The screen is too dark.
•
The [Change brightness automatically when lighting changes] setting was turned on. Manually adjust the screen brightness.
1.
Flick the Start screen to the left, and then in the All apps list, tap [Settings] → [System] → [Display].
2.
Tap the [Change brightness automatically when lighting changes] switch to turn it off.
3.
Adjust the [Adjust brightness level] slider.
•
The [Minimum limit brightness] setting of customized silent mode was turned on. Turn the setting off.
1.
Flick the Start screen to the left, and then in the All apps list, tap [Settings] → [Extras] → [Customized silent mode].
2.
Tap the [Customized silent mode] switch to turn it off, then tap the [Minimum limit brightness] checkbox to turn it off.
3.
Tap the [Customized silent mode] switch to turn it on.
There are red, green, or blue dots on the screen, or there is unevenness in screen colors or brightness.
•
The following are not malfunctions.
–
Although advanced high-precision technologies are used in the production of color LCD screens, a very small number of the screen pixels may be dark or remain constantly lit.
–
Due to the natural characteristics of LCD screens, you may notice unevenness in colors and brightness depending on your angle of view. Hues may also vary by unit.
I cannot operate the touchscreen.
The touchscreen operates involuntarily.
•
Temporarily put the unit into sleep mode and then wake it up again.